GSquad

Terms

The waitlist, the founder offer, and the guarantee.

Last updated 27 September 2026. Contact: hello@getongsquad.com.

Draft. These terms are written to be accurate and readable, but they have not yet been reviewed by a lawyer. If you are relying on them, email us and ask.

What joining the waitlist is

Joining creates an account and reserves your place. It is not a booking, it does not take a payment, and it does not oblige you to book anything. You can leave at any time by emailing us.

The founder offer

  • If you join before bookings open on 19 October 2026, you keep the pricing in effect during the pilot for 12 months from that date, even if our prices rise.
  • It applies to your own bookings, and it is not transferable or exchangeable for cash.
  • It does not guarantee availability. The pilot covers one zone with a small roster, and some dates will fill.
  • If we delete your account at your request, the offer goes with it.

The arrival guarantee

When bookings open, every appointment carries this: if your pro arrives more than 15 minutes after the booked time, if the pro who arrives is not the pro you chose without your agreement, or if the result does not match the reference photo you sent, then you pay nothing for that booking — service, travel fee and tip included.

  • You choose the remedy: refund, credit or a redo.
  • Tell us within 48 hours of the appointment.
  • There is no claim form and no case review.
  • A substitution you agreed to in advance is not a miss, and carries 20% off instead.
  • The guarantee covers the time, the pro and the look. It does not cover changing your mind.
  • Your pro is paid in full either way. The cost is ours.

For pros

Applying is not an offer of work and does not create an employment relationship. If you join the roster: you keep 80% of the service price, 100% of the travel fee and 100% of tips, and we absorb card processing. You are rated only on your own work. Any rating below 4 can be contested and stops affecting dispatch until a person reviews it, within 72 hours. We will not close your account without a written reason, the evidence, and 72 hours to respond; any permanent removal is reviewed by a second person.

What we can change

This is a pilot, and the service will change. If we change something that affects what we have promised you here, we will email you rather than quietly editing this page. If we cannot operate in your area we will tell you and remove you from the list.

Law

These terms are governed by the law of the State of Florida.